RRHH Digital. In a Business context Internal Communication refers to the communicative process within an organization, between employees and employer and vice versa. This process includes both formal communication (policies and procedures, memos, guidelines) and informal communication (between the staff members and can be influenced by the culture of the organization) that goes on between the staff members of the company.
Internal communication goes in all directions among line staff and is normally predefined by the organizational culture and structure. It can be defined as the process of passing significant information in a way that it’s clearly understandable to the right person at the right moment. Effective communication throughout the organization will provide employees a clear direction and feedback to express their thoughts, suggestions and concerns; the workplace has to be a place in which open communication is accepted and encouraged.
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