When you are into a business negotiation, it is crucial to have polite and formal phrases to introduce and defend your ideas, to manage to communicate persuasively and to avoid conflict. Here you have a list of useful expressions:
- Chairing a negotiation:
How do you propose we deal with the issue?
Look, we can try and avoid any…?
I need to know…
Can I leave you to…?
- Stating the position:
We are in a very difficult situation.
We have reached the point where we have no other option than to…
This is beyond our control.
We are stuck with this situation.
- Showing understanding:
- Showing you understand the problem:
I know what you mean.
I hear what you’re saying…
I can see where you’re coming from.
I totally understand.
- Explaining why you understand:
I know this is a tricky time for a lot of you.
I had a similar problem at…
It happened to me too.
- Offering practical solutions:
It might be worth V-ing…
I still think you should…
You might want to…
What about V-ing…?
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